Robust ThemeDec 09, 2019 2020-04-08 7:40
5 Ways You Can Start An Employee Off Right
An acquaintance (a lady in the same small reading group as me) mentioned last week,
"I hate employees!"
A previous virtual assistant of hers had been fired for bad behavior and then went around to her competitors within the same town and started telling them that she was cheating on her husband...WOW She got an attorney involved.
Nobody wants to end up with an issue like that, so I've put together a quick guide that will help you avoid it as much as possible. First let's cover why it matters to you in the first place...
"I'm a solopreneur, why should I hire a virtual assistant?"
Once you've started making money in your business, you should try to outsource your busy tasks as quickly as possible! Especially if you're still working another job, or something else in your life is taking a front seat.
If you outsource and automate as close to the beginning as you can, you'll avoid any mistakes that cause a bad professional reputation.
Mistakes that can lower the trust of your professional reputation include but are not limited to;
- Not showing up on time
- Changing plans last minute or scheduling calls last minute
- Forgetting important client notes
- Lying or pretending you didn't mess up
and so many more!
I can't tell you how many new coaches and trainers do this during their paid programs or big challenges (Times where it will be negatively affected most!) Hiring someone to focus on these tasks, set you calendar, automate and schedule the emails or posts that notify your clients can all help avoid this.
But how do you keep from having a bad situation with your new employee?
To a point, you can only plan against it so much. Because anyone you hire has a mind of there own.
Here are 5 ways you can start an employee off right:
1. Care about them. The best leadership expert in the world says, "My employees don't work for me. We all work together."
2. Build your influence with them. An employee who trusts and believes in you, won't try to screw you over.
3. Watch how you talk to them or resolve mistakes of theirs. If you yell or snap at them every time they make a mistake, they aren't going to stick around long. Avoid using sentences that start with, "You did this..." or "Why wouldn't you see this..." Instead say, "I should have taught you this..." or "Next time we can do this together."
4. Don't micromanage them. It's easy to do this when you don't know someone. Avoid micromanaging by taking the time to give them a step-by-step walkthrough of how you want them to complete their tasks during the onboarding/welcome time. You can say, "I'm sure that you may already know this, but it's part of the onboarding process so that we can all start on the same page, and I don't leave you hanging."
5. Keep an eye on your relationship over time. In the case of my acquaintance, she allowed their relationship to get bad for awhile before calling it quits. Keep the relationship positive by maintaining trust, compassion, a high standard, clear training, don't attack their mistakes, and lastly continue to build influence with each person you hire. Check in every 6 months, ask them taboo questions like, "are you happy here?", "is there anything I can do or change as your boss that you would appreciate?" Then don't discuss it. Just thank them for their thoughts (For goodness sake DON'T say, "Well I can't do that but thanks anyway.")
It's interesting how treating your employees with respect and a team attitude instead of a boss attitude can go a great distance.
What are your thoughts on starting an employee off right?